Keynote at ICEEFEST 2018 – Designing Services using DesOps for Industrial Revolution 4.0

  Design as a practice is undergoing significant change within the product-service continuum. Seismic shits in the era of cognitive commuting that includes Artificial Intelligence, Machine Learning, IoT, IoE and 5G networks, means that we have to deal with increasing complexity as Industrial Revolution 4.0 disrupts every sector transforming all manner of products and services.¬†…

TEDx Reset Talk – ‘Why Robots Need To Dream’

Recently I was invited to TEDx Reset and talked about 'Why Robots Need to Dream' - enjoy the video! I am available as a guest speaker to give talks at conferences and events. I have an interest in talking on a range of subjects including service design, experience design, design thinking, innovation and transformation. Please…

The Most Important Design Jobs Of The Future

Yesterday's graphic designers are today's UX designers. Will tomorrow's UX designers will be avatar programmers, fusionists, and artificial organ designers? Yes, according to the illustrious roster of design leaders we spoke with here. This is according to the world's¬†leading design experts in a new piece in FastcoDesign "Design has matured from a largely stylistic endeavor…

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