In the latest issue of Touchpoint, Editor-in-Chief Jesse Grimes caught up with me to learn about the opportunities afforded to me as a service designer working within global giant IBM, and to hear my thoughts on where service design education should be heading. As the Service Design Program Director at IBM and the founder of the…
Tag: Innovation
Plum featured in Smart Home Tech
Plum - a start-up in which I was an early angel investor has been mentioned in the media. Smart Home Tech The smart home market could grow from $46.97 Billion in 2015, to $121.73 Billion by 2022. VCs participated in nearly 40 equity deals to over 20 companies since 2011. Startups include: Appliances -- SectorQube,…