We held the launch of the the Service Design Network National Chapter last night in Dublin, Ireland. With attendees from all over Ireland and from a diverse range of sectors, it was a huge success, with a full house at the Bank of Ireland, Trinity College and 90 people on the reserve list! Worry not we’ll be holding another event next month and there will be some new members of SDN talking about their experience designing services for the outcome economy. If you would like to join and get more details contact us here https://www.service-design-network.org/chapters/sdn-ireland-building
The Service Design Network (SDN) is the world’s leading platform to connect with like-minded passionate service designers from companies, agencies and universities, and with curious innovators who embrace and apply this approach for the better of their organisations and for people.
Last night I spoke about Service Design ‘Doing’ by drawing on examples of twenty years of designing services and highlighting some case studies form the past three years. The focus of my talk was to how design innovative services rapidly using lean and agile practices by applying combination of service thinking tools in ‘Playbooks’.
I shared the stage with Diego Dalia and Tim McCarthur co-organisers of Service Design Network, Ireland both of whom work with me at IBM in Dublin.
The main purpose of SDN is to build awareness and “hunger” for service design in the public and private service sector and in the world of politics.
The Service Design Network is bringing the 10th Service Design Global Conference to Madrid in La N@ve for buzzing and vibrant days with inspiring talks and intense breakout sessions on 2nd and 3rd of November 2017.
If you want information about joining SDN please use this link and if you want to get general information about the SDN please use this link