The DesignOps Global Conference is for design leaders, researchers, developers, practitioners, product managers, service innovators and business leaders that are defining the way we design and develop new products and services.

As the event producer and co-ordinator I have the privilege of working with peers in the digital design industry to stage the event. This year, due to the COVID19 Pandemic we pivoted the event to be a live streamed conference. The feedback we had was amazing and overall we produced a very slick and professional event in very demanding and trying circumstances. 

DesignOps and the ‘Ops’ Enterprise – Changing Cultures & Developing Practices

How can ‘Ops’ principles enhance the way people in organisations and enterprises work together to deliver better products, services, experiences and outcomes. How do organisations adopt Ops practices and scale design? How does Ops support better internal work flows, facilitate agile ways of working, increase adaptability and streamline processes? How does ‘Ops’ help organisations develop relevant and disruptive products, better services and customer offerings within more complex digital ecosystems?

Closing the Loop – From ResOps to DesignOps to DevOps

How does DesignOps help teams connect, co-create and contribute to product and service innovation and deliver value and enhance end-user experiences. What type of practices and principles we need to adopt to support innovation. How do the different guilds of  ResearchOps, DesignOps, DevOps and StudioOps support people, teams and the organisation to work together? How do we close the loop between Strategy, Research, Design and Development

Service Design, Digital Transformation and Ops

How do we deliver digital transformation within different types of organisations within the private and public sector? How do we adapt and adopt ‘Ops’ as we change the ways we work and shift cultures and constituencies? What are the design methods, processes, mechanics, roles and new competencies we need to learn, understand and adopt to ensure teams are delivering change in organisations and  creating experiences that users expect? How does ops support creativity to deliver better design to and build brand equity, experience equity and service equity? 

The Future of Design & Ops – AI in Design 

How do we deliver better customer experiences (CX) through better design practices, adaptable and scaleable design systems while improving design standards? How do we support flow with optimised toolchains and smarter software? What are the trends shaping visual and interaction design? How is ‘natural interface’ such as conversational interaction and intelligent bots changing how we need to think, the practices we use and skills we need? How is AI shaping research and changing the way we work? What is the future of UX, UI and the tools we use?

Next year’s event will take place in Manchester in May 2021. 

Three Day, One Day and Streaming Passes are available from – https://designops-conference.com/tickets

 

About the Author Peter Fossick

Highly experienced and award winning Service, UX, UI and Digital Designer transforming businesses using HCD principles and contextual research to deliver engaging and innovative solutions in the service-digital continuum. With a rich range of project experience I have worked in diverse sectors with top tier global corporations and start-ups in the USA, Europe, China and Australia. Project and client experience includes: AMP, Chic-Fil-A, GM, Nissan, The Saudi Ministry of Health, Standard Chartered Bank, VTech Holdings and many more. I work within teams using WAgile, Agile, Scrum and Kanban methodologies, always advocating a lean approach to service design,UX design and software development. I enjoy disruptive business transformation working to deliver seamless omni-channel experiences that create experience, service and brand equity. I have a proven track record in successful boot-strapping, scaling and I'm willing to put my money on the table as an angel investor. As an academic I developed the first BFA/MFA in Service Design in the USA and ground breaking undergraduate and postgraduate curricula in HCD, Product Design, Experience Design, Innovation & Design Management in the UK, USA and SE Asia. Interests and experience in delivering: Service Design Business Transformation UI Design UX Design User Centred Design Ethnography Anthropology Insights Rapid Prototyping User Testing Co-Design Workshops Human Centred Design Methods (LUMA) Web & Digital Tech Internet of Things Strategy & Planning Disruptive Innovation Incremental Innovation Open Innovation Collaborative Design Entrepreneurship Start-Ups Product Design Product Identity Branding & Identity Design Strategy Semantics Design Guidelines Agile I use: Adobe Creative Cloud Omnigraffle Axure Sketch Slack Trello Jira Invision Google Docs Dropbox Enterprise Keynote, Prezio, PPT Legal bit: All views are my own and copyright remains with the originators of any share stories.
%d bloggers like this: